Madden Library LinkTree of Critical Links:  https://linktr.ee/MaddenLibrary

Questions answered below:
Is the Henry Madden Library open?
Hours?
What Library services are available online?
What if I can’t come in but want to talk to a Librarian?
What if I need a textbook from Course Reserves in the Library?
What other essential services are still available in the Library?
Can I still check out a tablet or laptop for work/study?
What about the books I have due?
Can I still get wifi or print at the Library?
Can the community still use the Henry Madden Library?
What events are still happening in the Library?
Can we still use Library centers and spaces?
What social distancing is the Library observing?
What additional cleaning is the Library practicing?

Last updated Wed, Mar 25 at 2:35 p.m.  This page will be updated as new information is available.

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Is the Henry Madden Library open?

Yes, the Library is still open for altered hours and services to Fresno State students and faculty. You must have a valid Fresno State ID to enter and use services.

The Library is considered an essential service for all aspects of instruction, including virtual. We also house critical support units like the Center for Faculty Excellence (providing support and training for faculty in virtual instruction), DISCOVERe (which provides hotspots and laptops to students for instruction), and Services for Students with Disabilities.

Circulation and tech lending services are available for the most essential needs only. We are currently:

  • Supporting online instruction
  • Circulating tech devices
  • Answering phone questions
  • Checking out books and allowing printing on a limited basis.

To check out a book, look up the book you want on OneSearch at our website. Bring in the call number with your ID. You can go to the stacks, pick up your book and use our self-checkout machine.

In-person research services are not available, but you can consult with a research librarian online. Interlibrary loan is suspended for print but not electronic borrowing, and the maps/GIS service is temporarily closed.

UPDATED HOURS for Essential Services: (Updated 3/25)

March 26 – April 3

Thursday 7:45 am – 5 pm
Friday 7:45 am – 5 pm
Saturday & Sunday Noon – 5 pm
Monday 10 am – 5 pm
Tuesday CLOSED (Cesar Chavez Day)
Wed-Fri 10 am – 5 pm

(Hours are subject to change)

Please remember that the State of California is under a Shelter-in-Place order. Please come in to the library only if you need essential services in support of virtual instruction for Fresno State students. Brief visits only and social distancing precautions are required.

 

What Library services are available online?

Please see our COVID-19 Continuity Resources page for a full list of virtual services available to students and faculty to support delivery of virtual instruction. Many of these services are available for extended hours or 24/7.

 

What if I can’t come in but I want to talk to a librarian?

We have a number of ways you can consult with a librarian remotely during this time.

What if I need a textbook from the Course Reserves in the Library?

If you are in need of a textbook you are unable to purchase, many online versions of textbooks have been made available to students and faculty for free during this time. Please consult our LibGuide on Free Resources to see if your book is available from one of the outlets listed (click the tab that says Textbooks and Course Materials).  You can also consult with your instructor on finding online versions or with your subject matter librarian. Often librarians are the best resource for finding these online alternatives and they can work with your instructor to find a workable solution for your course materials. Email a librarian your information to ask for help. 

If a free, online alternative is not available to you, you may come in to the Library to check out the Course Reserves textbooks on an as needed basis. We will work with you on due dates and usage timelines.

 

What other essential services are still available in the Library?

The Library houses other important services, which are still accessible during the Library essential services hours. These services include:

DISCOVERe
Center for Faculty Excellence
Services for Students with Disabilities

The Learning Center has moved to Zoom tutoring. Here is their schedule. 

The Graduate Study Center has also moved to Zoom sessions.

Please contact these services directly to find out about times and appointments.

 

Can I still check out a laptop or tablet to work/study remotely?

You can contact Tech Lending at 559.278.2551 to inquire about what devices are currently available. We may not have the laptop you need, but tablets and Google Chromebooks may still be available. Also check in with DISCOVERe at discovere@mail.fresnostate.edu or by phone at 559.278.1812 to see if they can help you with tablets, laptops, and hotspots.

 

What about the books I have due?

If you currently have books due at the Library, all due dates have been extended to April 20th.  In the event of a long term closure, due dates will be adjusted and fines will be waived for the duration of the service interruption. Please look for emails updating you about the status of your borrowed books. Or you can contact Circulation at 559.278.2551 to discuss your book due dates.

 

Can I still get wifi or print at the Library?

Beginning March 20, faculty and students can still receive  support from DISCOVERe, Services for Students with Disabilities or the Center for Faculty Excellence, Circulation (book check out), and Tech Lending.  The library will be closed for study and research. Librarian consultations are still available through our virtual services. Printing services are not technically part of the essential services, but we can help on a case-by-case basis.

Please note: Beginning Friday, March 20 you will need a valid Fresno State ID to use services in the Library.

Can the community still use the Henry Madden Library?

The library is no longer inviting community users beginning March 20 in order to focus on transitioning to virtual services for students and faculty. Beginning March 20th, studying, researching, and other usual activities are prohibited inside the building. Our core mission is to support the virtual instruction needs of Fresno State students and faculty, and we thank you for understanding that we need to focus on that mission at this critical time.

 

What events are still happening in the Library?

All events in have been cancelled and meetings by large groups in the library have been curtailed. Our exhibits in the Ellipse Gallery and Ellipse Balcony are now closed to the public.

 

Can we still use Library centers and spaces?

Special Collections Research Center and Arne Nixon Center are currently closed to visitors as are all other spaces in the library, with the exception of DISCOVERe, Services for Students with Disabilities, and the Center for Faculty Excellence, which remain functional for the support of virtual instruction.

 

What social distancing is the Library observing?

  • Library in-person research services will be suspended beginning March 20. Essential circulation and tech lending are still available.
  • The Library is encouraging students and faculty to use as many online and virtual services as possible.
  • Social distancing – an area of 6 feet distance – is encouraged at all service points and in work areas whenever possible.
  • Self check-out machines are available and encouraged.
  • The Library gatherings are now very limited to small groups and virtual meetings are highly encouraged.
  • Please continue to demonstrate good hygiene by washing hands regularly, cleaning, and maintaining social distance as much as possible.

 

What additional cleaning is the Library practicing?

The Library has stepped up its cleaning routines

  • Doors, handles, counters and touchscreen surfaces are cleaned daily.
  • Ionizing mist cleaners are used each morning.
  • Public keyboards are cleaned twice daily.
  • Hand sanitizers and disinfecting wipes are in short supply but some are available in our lobby and at various stations around the library. More supplies have been ordered and will be made available as soon as they arrive.
  • Disinfecting sprays and cleaning with paper towels are available to employees who are encouraged to clean their work stations daily.

 


We thank you for your patience and understanding as we all work together to slow the spread and impact of COVID-19.

This page will be updated as information evolves.  We encourage you to leave a comment below if you have further questions. We will do our best to answer them or send them on to those who can.